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Terms of Service

Last Updated: January 1, 2025

These Terms of Service ("Terms") constitute a legally binding agreement between you and Iosota, LLC ("Iosota," "we," "us," or "our") governing your access to and use of our website at https://www.iosota.sbs (the "Site") and the professional services we offer (collectively, the "Services"). Please read these Terms carefully. By accessing the Site or using our Services, you agree to be bound by these Terms.

1. Definitions

For purposes of these Terms:

  • "Client" means any individual or entity that engages Iosota for professional services.
  • "Deliverables" means the work product, documents, software, designs, or other materials created by Iosota in the course of performing Services.
  • "Intellectual Property" means all patents, copyrights, trademarks, trade secrets, and other proprietary rights.
  • "Confidential Information" means any non-public, proprietary, or sensitive information disclosed by either party.

2. Services Description

Iosota provides professional computer systems design, computer integrated systems design, technical consulting, cloud infrastructure engineering, cybersecurity services, and managed support. The specific scope, timeline, and deliverables for each engagement are defined in a separate Statement of Work ("SOW") or service agreement executed between Iosota and the Client.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation.

3. Engagement and Acceptance

An engagement is formed when both parties execute a written SOW or when the Client accepts a written proposal and makes the required initial payment. All engagements are subject to these Terms unless expressly superseded by a master services agreement.

4. Client Responsibilities

The Client agrees to:

  • Provide timely access to personnel, systems, data, and facilities reasonably required for Iosota to perform the Services.
  • Review and provide feedback on Deliverables within the timeframes specified in the SOW.
  • Ensure that all materials, data, and instructions provided to Iosota do not infringe any third-party rights.
  • Maintain appropriate backups of all systems and data prior to any work performed by Iosota.
  • Comply with all applicable laws and regulations in connection with the use of the Deliverables.

5. Fees and Payment

Fees for Services are specified in the applicable SOW. Unless otherwise stated:

  • All fees are quoted and payable in United States Dollars (USD).
  • Invoices are due within thirty (30) days of the invoice date.
  • Overdue invoices may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law.
  • The Client is responsible for all applicable taxes, duties, and governmental charges, excluding taxes based on Iosota's net income.

6. Intellectual Property

Subject to full payment of fees, Iosota assigns to the Client all rights, title, and interest in the Deliverables specifically created for the Client under a SOW. Iosota retains ownership of:

  • All pre-existing tools, methodologies, frameworks, and know-how used in the performance of Services.
  • General skills, knowledge, and experience acquired during the engagement.
  • Aggregated, anonymized data and insights derived from multiple engagements.

All Iosota trademarks, logos, and branding remain the exclusive property of Iosota, LLC.

7. Confidentiality

Each party agrees to hold all Confidential Information of the other party in strict confidence and not disclose it to any third party except as necessary to perform its obligations under these Terms. This obligation survives termination of the engagement for a period of five (5) years, or indefinitely in the case of trade secrets.

8. Warranties and Disclaimers

Iosota warrants that the Services will be performed in a professional and workmanlike manner consistent with industry standards. THE CLIENT'S EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY IS RE-PERFORMANCE OF THE DEFICIENT SERVICES.

EXCEPT AS EXPRESSLY STATED ABOVE, IOSOTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IOSOTA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IOSOTA'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY THE CLIENT TO IOSOTA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

IN NO EVENT WILL IOSOTA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

The Client agrees to indemnify, defend, and hold harmless Iosota and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of the Client's use of the Services, breach of these Terms, or violation of any third-party rights.

11. Term and Termination

These Terms apply for the duration of the Client's use of the Site and any active engagement. Either party may terminate an engagement in accordance with the termination provisions set forth in the applicable SOW. Upon termination:

  • The Client shall pay all outstanding fees and expenses incurred up to the termination date.
  • Each party shall return or destroy all Confidential Information of the other party.
  • Provisions relating to intellectual property, confidentiality, warranties, limitation of liability, and indemnification shall survive termination.

12. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiation. If not resolved within sixty (60) days, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules. The arbitration shall take place in Boulder, Colorado, and judgment on the award may be entered in any court having jurisdiction.

13. Site Use Restrictions

In connection with your use of the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to it.
  • Use any robot, spider, scraper, or other automated means to access the Site without our express written permission.
  • Introduce any viruses, trojans, worms, or other malicious code.
  • Interfere with or disrupt the integrity or performance of the Site.

14. Third-Party Links

The Site may contain links to third-party websites or resources. Iosota is not responsible for the content, accuracy, or practices of these third-party sites. Your interactions with such sites are solely between you and the applicable third party.

15. Changes to These Terms

We may revise these Terms from time to time. The most current version will always be posted on the Site with the "Last Updated" date. Your continued use of the Site or Services after any changes constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any executed SOW, constitute the entire agreement between you and Iosota regarding the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, and representations.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Iosota, LLC
1630 30TH St Ste A482
Boulder, CO 80301
United States
Email: support@iosota.sbs
Phone: +1 (606) 446-5833

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support@iosota.sbs +1 (606) 446-5833
1630 30TH St Ste A482, Boulder, CO 80301, United States
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